Emergency Dispatching System for State of Victoria

Paper Summary:

This document is a design proposal created according to the requirements of the system requirements specification document for an emergency dispatching system for the State of Victoria. The design proposal details how the system will log incoming calls to police, fire, ambulance and state emergency services, send dispatching requests to various services, monitor resource allocation and status and provide complete auditing facilities. The paper is written largely in point form and has many graphics.

Table of Contents:
1. Overall Description of the Proposed Design
1.1. Incident Calls and Information Gathering
1.2. Resource Allocation
1.3. Communication With Emergency Units
1.4. Auditing System
1.5. Conclusion
2. Constraints
3. Functional Requirements
3.1 Requirement - Incoming Call Screen
3.2 Requirement - Timer Initiation and Ending
3.3 Requirement - Dispatch Unit Screen
3.4 Requirement - Submit Incident Report to Auditing Subsystem
3.5 Requirement - Secure Access to System
3.6 Requirement - Description of Incident
3.7 Requirement - Cancel Incident Response
3.8 Requirement - Search and View Incident Log Records
3.9 Requirement - Issue Monthly Summary Report of Operations
3.10 Requirement - Status of Mobile Unit
3.11 Requirement - Communications
3.12 Requirement - Restore Unit to Operational Status
3.13 Requirement - Estimated Cost of Incident
3.14 Requirement - Interface to First Aid Databases
3.15 Requirement - Advise Hospital of Organ Donors
8. Structure Diagram
4. Data Flow Diagrams (DFDs)
4.1 Context Diagram
4.2 Diagram 0
4.3 Diagram 1
4.4 Diagram 1
4.5 Diagram 1
4.5 Diagram 1
5. Screen Designs
5.1 Incoming Call Screen
5. 2 Dispatch Screen
6. Hardware Requirements
7. Data Migration
8. Estimates
9. Estimated Costs and Benefits of the New System
9.1 Hardware and Software Costs
9.2 Labour/Manpower Costs
9.3 Tangible Benefits of the New System
9.4 Intangible Benefits of the New System
10. Test Plan

From the Paper:

"The new system is composed of 4 sub-systems which provide a complete and accurate response to emergency incidents, both in the field and in the no less important realm of auditing. The auditing system is of prime importance to the Victorian Government as by law it must assess the Emergency Services to ascertain if they are functioning in an efficient manner and at a suitable level."

Sample of Sources Used:

• "Emergency call concerns dog Intergraph", 7.30 Report originally screened on ABC on 19/09/2000. Retrieved from www.abc.net.au/7.30/s181430.htm on 22/03/2003.
• "ISYS2089_SureThing_asssolM1", sample solution to assignment provided by Clemens Mayr. Retrieved from CPT24 Blackboard site on 31/03/2003.
• "ISYS2089_SureThing_asssolM2" ,sample solution to assignment provided by Clemens Mayr. Retrieved from CPT24 Blackboard site on 8/5/2003.
• Pfleeger, S.L. (1998) Software Engineering, 2nd edition, Theory and Practice, Prentice Hall.
• Fowler, M. (1997) UML Distilled, Addison-Wesley.

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