ERP Model for "NY Food Express"

Paper Summary:

This work presents the ERP system and a business model analysis of "NY Food Express Company", as part of its business plan. This work covers an objectives study, business control model (BCM), cross-functional interface analysis, business organization model, enterprise processes, business process models, customer order decoupling points and a decision-making process analysis. The paper uses graphs and tables to illustrate points.

Table of Contents:
Executive Summary
Enterprise Description
Business Environment
Main Services
Core Process
Main Functions and Processes
Main Objectives
Enterprise Description
Main Services Description
Clients & Business Environment
Enterprise Objectives
General ERP Objectives
NY Food Express
Business Control Model
Control Model Ranges and Environment
Control Model Main Functions
Control Model Summary
Cross-Functional Interface Analysis
Main Cross-Functional Interfaces
Functions & Interfaces Summary
Business Organization Model
Positions in the Organization
Organizational Structure
Business Organization Model Discussion
NY Food Express Enterprise Processes
Enterprise Processes vs. Objectives
Daily Report Preparation Process
New Dispatch Center Establishment Process
Customer Order Decoupling Points
CODP Analysis
CODP Summary
Decision-Making Process Analysis
Process Description and Analysis
Bibliography

From the Paper:

"The idea was to create food delivery service that would consist of a net of dispatch-centers all over New York, and each dispatch-center would serve specific area around itself. This service would replace delivery services that each business needs to maintain for itself. The company will be located in New York and hopefully will expand to other areas in the United States. It will employ hundreds of people from different origins - mostly non-professional young people, immigrants, and minorities - for the delivery service, and smaller number of employees for various levels of management, maintenance, system operation, etc. It will use hundreds of vehicles to perform deliveries and occupy tens of premises all over New York. Its potential customers will be all food preparing businesses in New York pizzerias, various ethnic cuisine restaurants, etc., and its consumers will be the residents of New York. The enterprise will use Internet to enhance the connection between consumers, customers, and NY Food Express operatives. The estimated net profit from every dispatch-center will be around $200 thousand a year, and it is expected to yield a stable $6-8 million a year when all New York area will be covered by the service."

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