Business Strategic Plan: Knology

Paper Summary:

This paper provides a strategic business plan for Knology. The paper includes an industry analysis, mission, vision and external and internal analysis of Knology. The paper also looks at the goals of the company. The paper points out that the vision at Knology is to provide the best possible customer service to residential and commercial business owners by providing effective and passionate hospitality to all customers.

Outline:
Industry Analysis
Mission Statement
Vision Statement
External and Internal Analysis
Goals

From the Paper:

"Knology (2006) states their mission and goals include providing advanced broadband communications services and technologies to commercial and residential customers in the best manner possible. Their mission is to deliver services in a way that is unmatched by their competitors, by providing one-to-one, personable services that ensure customers feel like they are valued, and part of the Knology family. Knology plans to achieve these aims by creating and nurturing a "productive environment" one that "nurtures success" by nurturing both its internal and external customers. Knology represents the very definition of team, one committed to "technical excellence" and personal and professional growth (Knology, 2006)."

Sample of Sources Used:

• Dingwall, C. (2006). Municipal Broadband: Challenges and Perspectives. Federal Communications Law Journal, 59(1): 67.
• Knology.com. (2007) "About Us." Knology.com Central. Accessed 30, July 2007: http://www.knology.com/about/index.cfm

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