Ben & Jerry's Ice Cream Company

Paper Summary:

This paper discusses the ice cream industry with specific reference to the ice cream company, Ben & Jerry's. The focus of the paper is on the significance of the internet and the use of information technology in the development of business strategies. The paper considers the successes, failures and weaknesses of these techniques and includes a general discussion of the ice cream industry. This is followed by a specific analysis of Ben & Jerry's. The analysis is achieved through a consideration of information systems within the company and an examination of Ben & Jerry's success in the industry. The company's use of information technology and the Internet to further their success is also examined in detail.

Table of Contents
Industry Summary
Company Perspective
Information Systems at Ben & Jerry's
Final Analysis: The Success of Ben & Jerry's

From the Paper:

"Technology moves forward on a continual basis. All businesses have moved forward with the times and it is almost unthinkable for a modern company of fair size not to have a web page. The ice cream industry is no exception. Another example of how the increasing sophistication of technology is the fact that programmable freezers and aerators now form part of the world of ice cream manufacture."

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