A Computer Security Policy

Paper Summary:

The paper presents Live Long & Prosper Life Insurance company's e-mail policy for their employees. The company relate that this e-mail policy was created because of multiple complaints related to e-mail use among employees and clients of the company. The paper explains that information revealed multiple problems associated with use of the corporate systems. This policy therefore details proper policies and procedures for the Live Long & Prosper Life Insurance Company, which currently employees 8000 employees with head offices located in Ottawa.

Outline:
E-Mail Use Policy Background
Current Systems
Issues
Introduction & Overview of Policy
User Acknowledgement & Agreement
Purpose
Scope of Policy & Audience
General Provisions & Recommendations
Specific Provisions
Restricted Uses
Privacy and Confidentiality
Complaints and Violations

From the Paper:

"At present the following issues have been identified as critical for Live Long & Prosper: (1) employees are using e-mail for personal activities including correspondence, lotteries and personal business functions, (2) incidents have occurred where threatening or aggressive language has been shared among employees and (3) multiple employees have suggested that e-mail is personal and nature and therefore private. Additionally a series of exchanged e-mail among senior managers recently resulted in release of sensitive and confidential information that was almost disclosed to the public."

Sample of Sources Used:

• AACE. (2005). "AACE privacy Policy." Association for the Advancement of Computing in Education. Available: http://www.aace.org/privacypolicy.htm
• Anderson, R.H., Bikson, T.K. & Neu, R. (1999). "Sending your government a message: E-mail communication between citizens and government." Santa Monica: Rand.
• Anderson, R.H., Bikson, T.K., Kedzie, C. et al. (1995). "Universal access to e-mail: Feasibility and social implications." Santa Monica: Rand.
• Casarez, N.B. (1992). "Electronic mail and employee relations: Why privacy must be considered." Public Relations Quarterly, 37(1):39.
• CU. (1997, July). "Use of electronic mail." University of Colorado, Boulder. Available: http://www.cu.edu/policies/General/email.html

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