Presents a business model that could incorporate e-business solutions into the company's overall business strategy.
Written in 2004; 873 words; 2 sources; MLA; $ 31.95
Paper Summary:
This paper begins by providing precise definitions of the terms "business model", "customer relationship management", and "supply chain management". It then presents a business model for a customer relationship management and supply chain management system designed to support Dresser-Rand's e-business.
From the Paper:
"Now that we understand the concept of a business model and the specifics of Customer Relationship Management and Supply chain management we can create a business model for Dresser-Rand's e-business. The current e-business that the company has is rather limited in its scope. The current website allows customers to purchase products through the internet or to call and order products over the phone. The design of the current e-business in plain and simple and provides very little in the way of customer relations and supply chain management."
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