Leadership and Communication

Paper Summary:

The paper examines "Leadership in Human Services" by L.H. Garner, which discusses the importance of positive management in the success of the employee, the client and the company. The paper asserts that the main weakness of the book is the lack of interest in effective communication processes in organizations. The paper also shows how the book does not provide specific techniques to retain employees.

From the Paper:

"This paper will deconstruct L.H. Garner's book Leadership in Human Services and tie in the first chapter of Dilemmas in Human Services Management to the above reading. The importance of positive management in any business is vital to the success of the employee, the client and the company. Leadership should be synonymous with management, but as we all know it is not. It is easy to find people to hire and easy to find clients--the difficulty in management is retention--retention of the employee and the client."

Sample of Sources Used:

• Garner, L. H., Jr. (1989). Leadership in human services. Publisher: San Francisco: Jossey-Bass.
• Mayers, R., Souflee, D., Jr., & Schoech, F. (1994). Dilemmas in human services management. New York: Springer Publishing Company.

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