A review of "How to Work with just About Anyone: a Three Step Solution for getting Difficult People to Change" by Lucy Gill.
Written in 2009; 1,158 words; 0 sources; $ 39.95
Paper Summary:
In this paper, the writer explains the main concepts of Lucy Gill's book, "How to Work with just About Anyone: a Three Step Solution for getting Difficult People to Change", which aims to help the reader achieve the conflict-free workplace. The paper discusses the author's ideas on preventing and managing non-productive behavior and asserts that the most crucial aspect of this book is the emphasis that the office manager should not give up, and that he can change the negative behavior within the office. The paper highlights the book's main idea that the key is really to separate the behavior from the person, so that the behavior can be addressed from an organizational level and the organization can run more efficiently.
From the Paper:
"This is a very practical and insightful book, that takes the complex interpretations of personal dynamics and boils them down to specific practical applications using proven techniques to solve office workplace challenges. The book is designed to enable the reader to achieve the ideal of the most efficient type of office: the conflict free workplace. The three fundamental points of the book are to achieve it through three steps: 1) getting to the heart of the conflict, or the real reason or source of conflict 2) choosing your problem-solving methods, and more specifically determining which problem-solving methods to avoid 3) choosing a different approach to solving problems, and keeping them solved."
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