This paper discusses the importance of emotional intelligence in the workplace, using Daniel Goleman's "Working with Emotional Intelligence" as a basis for the discussion.
Written in 2008; 878 words; 7 sources; APA; $ 31.95
Paper Summary:
The paper discusses how Daniel Goleman's book "Working with Emotional Intelligence" is an important first step in achieving greater emotional intelligence and thus better worker performance in the workplace. The paper explains the need for effective communication and a favorable work atmosphere in an organization but reveals the lack of EQ in children, their schooling and also in tertiary institutions. The paper concludes by emphasizing the need to implement Goleman's principles in schools and other educational facilities.
From the Paper:
"The importance and popularity of Daniel Goleman's book, Working with Emotional Intelligence, is indicative of the changing workplace over the last century. Whereas the industrial age focused only on the cognitive aspect of intelligence, or IQ, today's business environment recognizes the importance of emotional regulation in the workplace. Effectively regulating one's emotions in a social and workplace setting has come to be known and conceptualized as "emotional intelligence" or EQ."
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