Emotional Intelligence in the Workplace

Paper Summary:

The paper examines the book "Working with Emotional Intelligence" by Daniel Goleman, which focuses on how the concept of emotional intelligence applies to the workplace in the form of what he calls "emotional competence". The paper discusses how Goleman offers the business executive, corporate leaders and individual employees advice on how one can improve his levels of emotional competence. The paper posits that the reader comes away with an in-depth understanding of the important and complicated role emotional intelligence plays in the business world.

From the Paper:

"In his book entitled Working with Emotional Intelligence, author Daniel Goleman expands on his groundbreaking work on what it means to be smart published in Emotional Intelligence. In Working with Emotional Intelligence, Goleman focuses on how the concept of emotional intelligence applies to the workplace in the form of what he calls "emotional competence". According to Goleman's theory, in today's rapidly evolving business world, emotional intelligence plays a more and more important role in predicting and achieving performance and success."

Sample of Sources Used:

• Goleman, Daniel, Dalai Lama. (2000): Working with Emotional Intelligence. New York: Bantam Books.
• Mayer, J. (1993): "The Intelligence of Emotional Intelligence" Intelligence. V. 17.
• Kreitner, Robert, and Angelo Kinicki. (2005): Organizational Behavior. New York: McGraw Hill Companies.
• Stein, S. and Book H. (1999): The EQ Edge. Toronto: Jossey-Bass.

More papers on Emotional Intelligence in the Workplace:

• Research Paper # 67285 : "Emotional Intelligence in the Workplace"
• Book Review # 110764 : "Emotional Intelligence in the Workplace"
• Term Paper # 108494 : "Emotional Intelligence"

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