Sources of Conflict in Organizations

Paper Summary:

This paper examines J.K. Jameson's view of conflict in organizations in her work, "Toward a Comprehensive Model for the Assessment and Management of Intraorganizational Conflict: Developing the Framework." The paper then discusses the importance of understanding conflict in the organization in light of Jameson's views. In addition, the paper looks at an autocratic management style to consider if conflict management is needed in an organization that already has a structure in place to provide conflict resolution.

Table of Contents:
Conflict in the Organization
Importance of Understanding Conflict

From the Paper:

"The imposition of a "final rule" as in the application of autocratic leadership does not effectively serve to end conflict. Rather, this process serves as the basis to stop argument or bickering, which may impact production and employee morale. However, if the specific issue of conflict is not addressed in a purposeful or meaningful manner, residual or latent conflict will remain, which will also have an impact on the organization. Thus, if managers and leaders are to effectively reduce conflict, they must understand the source of conflict and the specific issues of conflict. Only by addressing these issues will it be possible for the organization to effectively address conflict such that it does not continue to impact the organization over the long-term. Failure in this area will only serve to exacerbate the conflict, create more tension, and make it more difficult for employees to remain committed and productive. Thus, organizations with autocratic management styles must clearly consider and understand the sources of conflict. Resolution must be comprehensive and permanent not authoritative command."

Sample of Sources Used:

• Jameson, J.K. (1999). Toward a comprehensive model for the assessment and management of intraorganizational conflict: Developing the framework. International Journal of Conflict Management, 10(3), 268-295.
• Mittler, J.E. (2007). Know your management rights. Industrial Management, 49(3), 26-30.

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