Reviews two articles that discuss the role of emotions and personality in the workplace: Amy Lieberman's "The "A" List of Emotions in Mediation from Anxiety to Agreement," and Paul Muchinsky's "Emotions in the Workplace: The Neglect of Organizational Beha
Written in 2009; 913 words; 7 sources; APA; $ 32.95
Paper Summary:
This paper discusses the significance of personality and emotions in the workplace. The paper evaluates two articles that discuss management theorists and the effects of personality and emotions in the workplace. It summarizes and discusses "The "A" List of Emotions in Mediation from Anxiety to Agreement," by Amy Lieberman and "Emotions in the Workplace: The Neglect of Organizational Behavior" by Paul Muchinsky.
Table of Contents:
Introduction
Summary of Each Article
Comparison of both Articles' Arguments
Conclusion
From the Paper:
"From the literature reviewed, there is abundant evidence showing the critical need to further understand how emotions and personalities influence workplace performance and environment. Managers and leaders must have a firm grounding in the concepts presented by these authors and cited sources to effectively manage individual subordinates and teams. Taking the time to understand how emotional responses to stimuli vary by each member of a team is just as critical as understanding how their unique strengths and weaknesses contribute to the broader company objectives. From this standpoint it is clear that just as critical as managing resources, leaders must also manage emotions through the use of effective programs and approaches to encourage trust and collaboration over the long term."
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