Non-Verbal Communication

Paper Summary:

This paper introduces and analyzes three journal articles on non-verbal communication. The first article is "Methods and Techniques: A Method for Teaching about Verbal and Nonverbal Communication" by Mark Costanzo which discusses teaching non-verbal communication by using the Interpersonal Perception Task (IPT). The second article is "The Effect of Smiling and of Head Tilting on Person Perception" by Emma Otta et al, which profiles a study on head tilting and smiling and the effect it has on the perception of the person. The third article is "The Nature of Rapport and its Nonverbal Correlates" by Linda Tickle-Degnen and Robert Rosenthal which discusses rapport as another important form of nonverbal communication and how rapport changes as a relationship matures.

From the Paper:

"Ultimately, the researchers discovered that head posture had a "weaker" effect on the viewer than smiling did. What this shows is how powerful nonverbal communication can be, even when first meeting a person. How we perceive their movements and facial expressions can give us clues to how they are feeling, and how we might interact with them. These clues include how happy the person is, how reliable they are, how sympathetic they are, and how optimistic they are. All these qualities were perceived simply from a photograph, not from a physical meeting with the person. The study concluded that smiling is an extremely important form of nonverbal communication, and it is used universally as a recognizable and pleasing form of nonverbal communication."

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