Communication in Nursing

Article Review # 99946

Communication > Interpersonal
English > Analysis
Medical and Health > Nursing

A review of "What Patients Really Want from their Nurses" by R. Messner, "Patient-Centered Teaching from Theory to Practice" by M. Hansen and J. Fisher and "The Patient-Focused Care Journey: Where Patients and Families Guide the Way" by C. Jonas-Simpson.

5,563 words () | 9 sources | APA | 2007 United States

Paper Summary:

This paper discusses three articles that relate to communication and dialogues between nurses and their patients. It analyzes "What Patients Really Want from their Nurses" by R. Messner, "Patient-Centered Teaching from Theory to Practice" by M. Hansen and J. Fisher and "The Patient-Focused Care Journey: Where Patients and Families Guide the Way" by C. Jonas-Simpson. The paper then critiques three dialogues according to the articles and finally presents three example dialogues with a patient.

Table of Contents:
Exploration of the Three Articles
Analysis/Critique of Participation in Dialogue 1
Critical Reflection on Dialogue 2
Critical Reflection on Dialogue 3
Critical Reflection on All Dialogues
Example Dialogue
Dialogue 2
Dialogue 3

From the Paper:

" My first concern in the dialogues was to have the patient as the focus of care. Just as important is to focus only on the patient's perspective and on their concerns and needs. For example, in the first dialogue, Mrs. B is confronted with what could be a life or death situation. Even though there is a possibility that the outcome will be tolerable for this patient, her level of anxiety was too intense as to be unbearable at times for her. No matter what the level of concern and need, each patient must be treated as a unique individual and all concerns have to be treated in the same way (Messner, 1993). In the case of Mr. M, I wanted to ensure that patient centered teaching was taking place. Patient-centered teaching makes use of "theoretical principles and strategies that can help you put the patient back at the center and improve education encounters" (Hansen & Fisher, 1998, p. 56). In the case of Mrs. S, while there were no means to relieve her arthritic pain, she was helped immensely by knowing that another person was interested in her and was willing to listen."

Sample of Sources Used:

Bournes, D. & Mitchell, G. (2002). Waiting: The experience of persons in a critical care waiting room. Research in Nursing and Health, 25, 58-67.
Hansen, M. & Fisher, J. (1998). Patient-centered teaching from theory to practice. American Journal of Nursing, 98 (1), 56, 58, 60.
Jonas-Simpson, C. (1996). The patient-focused care journey: Where patients and families guide the way. Nursing Science Quarterly, 9 (4), 145-146.
Messner, R. (1993). What patients really want from their nurses. American Journal of Nursing, August, 38-41.
Mitchell, G. (1996). A reflective moment with false cheerfulness. Nursing Science Quarterly, 9 (2), 53-54.