E-Mail as a Morale Builder on Merchant Ships

Paper Summary:

This paper studies the positive impact of having e-mail on board merchant ships and how it would help boost the morale of the sailors. The author shows that both the U.S. Navy and NASA have provided e-mail access to crews and families that resulted in increased morale and decreased negative attitude and behavior. The author concludes that merchant marine companies should provide e-mail access to employees for personal use. This position paper cites examples of the positive effects e-mail use has had on space craft, naval, and merchant ships. Arguments against the use of personal e-mail are evaluated and rejected.

From the Paper:

"On December 10, 2001 the following was published in The Union Leader: "when you least expect it, you get a message that makes your heart swell with pride. Last week, Dave and Barbara Warren got just such an e-mail. It came from their son, His name is Matt Warren". He's a Fire Control Officer aboard the USS Leyte Gulf. That's an Aegis Cruiser. Basically it's a weapon ship laden with Tomahawk missiles. She's part of the battle group running alongside the USS Theodore Roosevelt in the Arabian Sea. Matt's e-mail came with a photo attachment. It's a simple photo. It's the kind of photo sailors send home all the time. It shows Matt, in uniform, with an M-60 machine gun slung over his shoulder He's also cradling a flag in his arms. It's not just any flag. ?It's the flag they raised at the World Trade Center,? Barbara said. "it's the same flag that was in the picture that showed the firemen raising the flag on Sept.11th". (p.1)"

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