Wal-Mart Stores, Inc.

Paper Summary:

This paper explains that the insistence of Wal-Mart Stores, Inc. (Wal-Mart) on all its shareholders to strive for excellence has gained the company the respect and recognition from its entire customer base throughout the world. Wal-Mart's culture, the author points out, is built upon the guiding principles of respecting the individual, servicing the customers and striving for excellence. The paper stresses that the founders based these core values on the commitment to diversity as a way of life at Wal-Mart.

From the Paper:

"Wal-Mart has built its stores based on the needs of the people. Without people to work, and customers to buy, there would be no Wal-Mart. Customer service is the number one goal of the company. It is with this understanding of providing excellent customer service on which the organizational culture is based. Maybe, that is why it is still one of America's most successful retailers."

Sample of Sources Used:

• Community and Giving: Store of the Community. (2008). Retrieved on December 18, 2008, from, http://walmartstores.com/CommunityGiving/.
• Diversity: Diversity at Wal-Mart Stores. (2008). Retrieved on December 18, 2008, from,http://walmartstores.com/Diversity/.
• NWA News: Q&A with Wal-Mart's Lawrence Jackson. (2006). Retrieved on December 18, 2008, from, http://www.nwanews.com/bcdr/News/35566/print/.
• Robbins, Stephen P. (2005). Organizational behavior (11th ed.). Upper Saddle River, NJ: Pearson Education.

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