United Parcel Service

Business > Companies
Business > Management

An analysis of the contribution of United Parcel Services' impressive leadership and management schemes to the company's success.

1,457 words () | 6 sources | MLA | 2008 United States

Paper Summary:

This paper examines the organizational policies and leadership practices at United Parcel Services (UPS), one of the premier shipping companies in the world. The paper looks at the growth of the company and discusses the reasons for its success, particularly focuses on it positive leadership and management. The paper also discusses the value of the unique leadership training programs that UPS offers to its managers and employees.

From the Paper:

"The end point is to connect UPS leaders with local communities and inspire a sense of commitment to those communities. UPS doesn't want its leaders detached or separated from the people and customers with which it does business. Rather, the point is to create new connections with people to improve the leadership provided by UPS managers. This all may sound a little hokey or unnecessary from a business perspective, but it is an important part of UPS's success over the last century. UPS is not just another corporation completely cut off from the needs of its customers and challenges local communities face. In fact, UPS is committed to helping improve local communities through efforts like the CIP. From a business practice perspective, this is useful because it boosts UPS's public image, creates leaders who have practical experience in helping people and solving problems, and provides valuable information to leaders about the kinds of services that would be appropriate in various locations through the UPS delivery system."

Sample of Sources Used:

Cottrill, Ken. "Ready for Growth." Traffic World 267.5 (3 Feb. 2003): 16.
Frazee, Valerie. "Winning Ideas Prove Timeless." Personnel Journal 75.11 (Nov. 1996): 48-55.
Parker, John. "What's Good for UPS." Traffic World 261.10 (6 Mar. 2000): 18.
Sheffi, Yosef. "Building a Culture of Flexibility." World Trade 18.12 (Dec. 2005): 26-29.
Soupata, Lea. "The Lessons of Legacy Leadership." Executive Speeches 16.6 (June-July 2002): 12-16.