United Airlines Flight 232

Paper Summary:

This paper discusses and analyzes the topic of airline crew resource management. Specifically, it examines the crash of United Airlines flight 232. The paper presents the opinion that the crew on flight 232 did everything possible they could to save the aircraft and lives at that point in time and under the circumstances, and that cockpit resource management (CRM) played a large part in their survival and success in saving lives.

From the Paper:

"Communication was the key that held the crew together, coordinated with the ground, and assured that at least some of the passengers would survive this accident. Communication was terse, but to the point, and because the crew members worked together as a team, and discussed their options and results, they played on each other's strengths and weaknesses, and they stayed in constant communication with ATC. Haynes noted in has after the accident comments that communication was one of the most important factors in the cockpit, and the results, where only 112 passengers and crew were lost, while 185 survived the devastating crash indicate the success of their communication efforts."

More papers on United Airlines Flight 232:

• Research Paper # 111208 : "United Airlines Flight 232"
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• Analytical Essay # 140468 : "NTSB Accident Reports: American Airlines Flight 1340"

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