Paper Summary:

This paper is about employee training and development. It uses a five-step process to develop the appropriate training program that includes training needs assessment; creation of training materials; the training medium (internal, external); the implementation, and an evaluation plan to determine the effectiveness of the training.

From the Paper:

"According to the book Effective Management training is one of the most important activities in which any company can engage. Employees need to learn how to do their work. They also need to learn about the company's products and ..."

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