The ABC's of e-Commerce

Paper Summary:

This paper provides an analysis of fictional company, ABC in the form of a letter to the CEO of the company, from the point of view of an e-commerce expert who has recently started working for the company. It presents the expert's views on the route that the company should take that offers superior value to ABC's valued customers. The paper observes ABC's operations and organizational structure and dicusses initiatives that could lead to improved profitability and revenue.

Table of Contents:
Industrial Division
Consumer Division
Summary

From the Paper:

"To summarize the circumstances for ABC, they include plenty of opportunity for growth. One item that has not been mentioned above but should be considered is to network all the computers and perhaps purchase a server that would allow for internet access and website hosting. Not only is this method more cost efficient, it is also much more secure than allowing the individual usage currently allowed, and ABC should be cognizant of the pitfalls of not being secure. Events taking place in the electronic media include identity theft, embezzlement and hacking into company files for nefarious reasons. The company must ensure the utmost privacy for its own transactions as well as that of its employees."

Sample of Sources Used:

• Chaston, I., Badger, B., Mangles, T., and others (2001) The internet and e-commerce: An opportunity to examine organizational learning in progress in small manufacturing firms?, International Small Business Journal, Vol. 19, No. 2, pp. 13 - 30
• Ciocchetti, C.A., (2007) E-commerce and information privacy: Policies as personal information protectors, American Business Law Journal, Vol. 44, No. 1, pp. 55 - 126
• Electro Industries, (2007) OEM Manufacturing, http://www.electromn.com/oem/html/index.htm, accessed December 10, 2007
• Fillis, I., (2007) Impact of e-commerce on consumers and small firms, International Small Business Journal, Vol. 25, No. 4, pp. 445 - 449
• Victor, C., Jih, W.J., (2006) Fair or not? The taxation of E-commerce, Information Systems Management, Vol. 23, No. 1, pp. 68 - 72

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