Strategic Technology Implementation

Paper Summary:

In this article, the writer discusses how a new technology system should be implemented within a company. The writer discusses that there are four phases to the implementation of technology within a company, which include the project-planning phase, the implementation phase, the training phase and the ongoing phase of providing strategic support for the technology that is implemented. This work includes whether the information in these four phases of implementation should be shared with technical and non-technical staff alike. The writer concludes that from the moment of conception through the planning, design and development phases and on through the roll-out, implementation, training, use, exploitation and to the very moment of a technology's demise in the organization, support is the most critical aspect of the technology.

Outline:
Objective
Introduction
Project Planning Stage
Project Implementation Stage
Project Training Stage
Support Strategy Phase
Summary & Conclusion

From the Paper:

"In order that the technology implementation initiative is, successful it is critical to understand the needs of the company and to align the information technology being used with the company as well as identify the types of information technology to be used which may include custom applications, package applications and integration applications. Other points to consider include the identification of users who need to access information and ensuring the information technology implemented in the company is easily adaptable to changes in the needs of the business, which result from business environment exchanges. Custom applications are those, which are tailored to the specific needs of the company while packaged applications are available to purchase and allow small modifications for the user. Integration applications are those, which integrate the existing information technology of the company with other newer systems needed by the company as the needs of the company change."

Sample of Sources Used:

• Interview of Legal Services of North-Central Alabama, Inc. Employee 9 June 2008 Laura Jo Lindsey in which related is a technology project implementation organization wide in the period between 1996 and 1997. LSNCA a federally-funded organization.
• Best Practices of Infocomm Technology Implementation: Guide for SMEs (2006) Located Online Available at: http://www.spring.gov.sg/Resources/HM_Resources/SMEG uides/docu ment/ SME_ITguide_18Aug2006.pdf

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