An overview of Six Sigma and its relevance to the contemporary business environment.
Written in 2009; 1,547 words; 12 sources; APA; $ 50.95
Paper Summary:
The paper explains that Six Sigma is a rigorous data-driven approach to problem-solving and business process improvement that drives focus on what is most critical to customers, resulting in increased performance and profitability. The paper details the Six Sigma initiative and discusses the more recent hybrid process named Lean Six Sigma. The paper then posits that the current grim business environment will value those with the ability to streamline business processes, reduce waste and improve customer satisfaction. The paper therefore concludes that Six Sigma methodologies are as relevant now as they were when they were first implemented by Motorola more than 20 years ago.
From the Paper:
"Imagine an Olympic gold-medal gymnast who has the training and discipline to execute the perfect vault flawlessly. This gymnast performs perfectly 99.9999 percent of the time - worthy of scoring a perfect 10.0 with only three or four bad vaults over the course of a million in a career. Clearly this is an impossible standard for an athlete, but this is the performance level companies strive to reach with Six Sigma - a rigorous data-driven approach to problem solving and business process improvement that drives focus on what is most critical to customers, resulting in increased performance and profitability. The name, "Six Sigma," denotes a statistical measure of no more than 3.4 defects per million opportunities. (iSixSigma, 2009) "
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