Paper Summary:

This paper discusses the views of Rosabeth Moss Kanter, an authority on organizational change and change management. The author explains that Kanter's work is prolific and spans several decades, and one of the issues that emerged from it was the enormous difficulty that arises when workers actively resist organizational change even to the point of sabotaging it. However, by following the advice, steps and principles outlined by Kanter, change agents may not be able to teach the organizational elephant to dance, but they can effect change through the appropriate use of people skills and a collaborative approach that celebrates victories and rewards them.

Outline:
Review and Discussion
Background and Overview
Kanter's Views on Change Management
Kanter's Views on Gender and Its Impact on Change Management
Kanter's Views on Taking Action
Conclusion

From the Paper:

"As noted above, Kanter makes the analogy of a manager conducting an organizational orchestra wherein all of the musicians come together to produce meaningful results while achieving their own personal goals in the process. These are tall orders, of course, but Kanter suggests that it is possible to keep the orchestra in tune and playing together if the manager/ conductor takes advantage of the expertise and abilities of subordinates rather than trying to effect change from the top-down only. For example, Kanter notes that besides possessing passion, conviction and con dence, organizational managers should work closely with their subordinates as partners in change..."

Sample of Sources Used:

• Austin, D. M. (2002). Human services management: Organizational leadership in social work practice. New York: Columbia University Press.
• Johnson, W. C. (2001). Evolve. Journal of Leadership Studies, 8(1), 126-127.
• Kanter, R. M. (1986, December). Celebrating employee achievements. Management Review in Kermally at p. 86.
• Kanter, R. M. (1983). Change masters: Innovation and entrepreneurship in the American corporation. New York: Simon & Schuster.
• Kanter, R. M. (2000). Change is everyone's job: Managing the extended enterprise in a globally-connected world. Goodmeasure, Inc.

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