Problem Solving and Decision Making

Paper Summary:

A brief examination of these two processes which are often considered to be two entirely different functions. This paper explains however, that they are often two aspects of the same set of interpersonal interactions.

From the Paper:

"People interact in established groups (that may or may not be called teams but certainly function as such) precisely because they have been given a problem to solve. And the process of coming to a decision "the process of solving a problem" is often seen as something that gets in the way of building a team (Higgins, 1994, p. 11). In fact, this is exactly the opposite of what happens on well-run teams, which is that they use the process of coming up with a solution to a problem as a way of creating interpersonal bounds, discovering and valuing each others strengths, describing and valuing new strengths in themselves and feeling that the work they do and that done by people with whom they are in direct contact is of significance and value to the enterprise as a whole (Dyer, 1995, p. 37).'

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