Nursing Interview

Paper Summary:

This paper presents an analysis of the author's interview with an aging client, called Mrs. S. The main part of the analysis focuses on the section of the interview where Mrs. S mentions her arthritis and the dialogue that followed. The author relates that, during the interview, she discovered, that Mrs. S has another chronic condition, diabetes, but is coping well with both illnesses. The author further relates that the purpose of the interview, in this case, was to learn about a client and she learned that this client has not only lived a full life but is also maintaining her quality of life.

Table of Contents:
Introduction
Analysis of Interpersonal Skills and Communication Style
Strengths in the Interview
Challenges in the Interview
Use of Self during the Interview
Learning Goals
Summary

From the Paper:

"Jourdain (2004) discusses four communication styles, the first of which is the sanguine or expressive and spirited style of communication. That style would best describe my own approach. I made use of encouraging words and phrases such as 'um hum' and 'I understand'. I was careful to remain nonjudgmental and to try to have empathy by placing myself in her position. I tried to guide the interview but was careful not to control the responses offered by Mrs. S."

Sample of Sources Used:

• Haber, M. & Johns, A. (2004). Decision making in impaired seniors. The Gerontologist, 44(1), 357.
• Jourdain, K. (2004). Communication styles and conflict. The Journal for Quality and Participation, 27(2), 23-26.
• Kavanagh, N. (2003). Communicating for performance. Human Resource Management International Digest, 11(6), 2-3.
• Kaye, S. (1999). Attitude adjustments. Quality Progress, 32(3), 28-34.
• Malone, G. & Morath, J. (2001). Pro-patient partnerships. Nursing Management, 32(7), 46-47.

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