Paper Summary:

This paper assesses the level and sources of job stress and the effects that it has on Mitsuka Technologies Inc. in terms of quality, efficiency and productivity. The paper discusses each aspect that is associated with job stress and outlines the methods employed to assess the situation at Mitsuka. The paper suggests the implementation of a stress-management program.

From the Paper:

"Mitsuka Technologies Inc. is involved in the manufacture of auto parts and components for one of the major automobile manufacturers in the world. As part of a quality and efficiency audit, a team has been assembled to assess the areas that need improvement to increase production, and ultimately profitability. Job stress is a concern for all levels of an organization, individual, group team, and the organization as a whole. This study will assess the level, sources of job stress and the effects that it has on Mitsuka Technologies Inc. in terms of quality, efficiency and productivity."

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