Impact Of Telephony On American Business

Paper Summary:

Analyzes the technological development of IP Telephony. Defines the technology as the merging of the telephone and the Internet enabling users to use their Internet broadband connections for a variety of communiction tasks. Discusses studies on the topic. How the technology works. The basis of the technology. Why companies use it.

From the Paper:

"Potential Impacts of IP Telephony on American Business

Introduction
The technological development chosen for this analytical essay is IP Telephony. This is generally accepted to mean the merging of the telephone and the Internet, so that commercial users can use their Internet broadband connections to communicate using a number of media simultaneously and also using the Internet for voice and fax phone calls. This is an interesting technology since many businesses can profit while many other business will undoubtedly lose money.
Schlegelmilch and Sinkovics (1998), report on a number of studies concerning the IP technology, including a 1997 study that suggests rapid adoption of the technology could end up costing phone ..."

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