ISO 9002 Feasibility Analysis

Paper Summary:

The purpose of this research project is to determine the feasibility of implementing a new internationally recognized quality system called ISO 9002/CP2 at the General Dynamics Land Systems (GDLSD), Lima Tank Plant. The nature of the problem is focused on determining whether it makes sense to change the quality system over to ISO 9002/CP2 or wait for future contract solicitations to mandate ISO 9002/CP2 compliance, and just maintain the MIL-Q-9858 quality system that is in place today. Questions discussed include whether there is real benefit to change the quality system now and incur the costs associated with a change. It also asks if this is a waste of time and money. In order to determine whether implementation of ISO 9002/CP2 is a waste of time and money, five specific objectives are identified to first determine the significance of time and money that is involved. Two of the objectives focus on answering the question relating to the amount of time required to implement ISO 9002/CP2 and the other three objectives focus on the costs required to implement and maintain an ISO 9002/CP2 quality system. A recommendation to implement a quality system complying with the ISO 9002/CP2 quality standard is made from the analysis and conclusions of the project.

Table of Contents
Abstract
List of Figures
Description of the Problem
Introduction
Statement of Purpose
Setting of the Problem
History and Background of the Problem
Scope of the Project
The Importance and Significance of the Problem
Option Selection
Conclusion
Definition of Terms
Literature Review
Introduction
ISO Quality Standard History
Quality Standard Comparisons
Comparison of ISO 9001 to MIL-Q-9858
Specific Issues
Conclusion
Research Methodology
Introduction
Statement of Objectives
Description of the Plan
Data Collection Plan
Gap Assessment
Third Party Registrar
Conclusion
Results
Introduction
Statement of Objectives
Summary of Results
Conclusion
Conclusions and Recommendations
Introduction
Final Conclusions
Policy Recommendations
Recommendations for Further Research
Conclusions
Bibliography

From the Paper:

"With increased focus on quality issues worldwide, various organizations had prepared guidelines in the quality field. Although there were similarities among the many standards, the quality picture became quite cloudy. Terms such as "quality policy" acquired different, and sometimes conflicting, meanings from country to country, within a country, and even within an industry.

ISO is an organization established for the purpose of developing worldwide standards to improve international communication and collaboration. ISO 9000 is a standard of quality management, hugely popular in Europe, that is rapidly taking hold in the United States and around the globe, and is quickly becoming a mandated requirement for many companies."

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