Human Resources Challenges

Paper Summary:

This paper examines the ever changing challenges presented to the human resources managers in the airline industries. The paper looks at how the human resources manager in an airline industry has the challenge of staffing for this ever-changing need. The paper then explains that because the airline's needs are in a constant state of flux, the first step the human resources manager must take is to establish a system that allows for a regular evaluation of the need and then recruit based on the evaluated need. The paper also points out that the three main issues that a human resources manager will face in the industry is the increase in the amount of outsourced jobs, recruiting personnel who are qualified to handle the increased level of technology involved in the industry, and to be able to successfully handle employee disputes and possible strikes or other union-based actions.

From the Paper:

"As the human resources manager in this volatile industry, it is imperative that one prepare for the worse. To do this, the human resources manager must start by developing a in-depth and comprehensive employee contracting plan, especially in areas where unions are involved. The human relations manager must have a strategic plan as to what they can and cannot afford. This strategic plan must be developed based on a through evaluation of what risks the airline runs of a work stoppage for each of the contractual terms. (Shaw, 2004)."

Sample of Sources Used:

• Behune, Gordon. (1999): From Worst to First: Behind the Scenes of Continental's Remarkable Comeback. New York: Wiley, John & Sons, Inc.
• Flouris, Triant G., Oswald, Sharon. (2006): Designing and Executing Strategy in Aviation Management. Ashgate Publishing, Ltd.
• Freiberg, Kevin, Freiberg, Jackie. (1998). Nuts!: Southwest Airlines' Crazy Recipe for Business and Personal Success. New York: Bantam Doubleday Dell Publishing Group.
• "IBM and American Airlines Sign Human Resources Services Agreement." Red Orbit Breaking News. 2 March 2007.
• Shaw, Stephen. (2004): Airline Marketing and Management. Ashgate Publishing, Ltd.

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• Term Paper # 124483 : "Human Resource Challenges"

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