A look at the challenges facing divisions of human resource management within the airline industry and some possible solutions to these challenges.
Written in 2008; 1,255 words; 6 sources; APA; $ 42.95
Paper Summary:
The paper discusses five of the challenges faced by human resource management in the airline industry. The paper relates that these challenges include the need to ensure cost effectiveness, recruit and retain qualified employees, maintain employee satisfaction, and maintain union relations. The paper discusses each of these challenges and investigates them in relation to certain issues within the airline industry.
From the Paper:
"Another key issue faced by the airline industry is the use of contingent workforces. This is an issue that is not unique to the airline industry, but instead is on the forefront of all service industries. Contingent employees include "independent contractors, leased employees, freelancers, temporary workers and seasonal employees (Pratt, 2002)", which are willing to work in positions within the airline industry for monetary compensation only, without any benefits. The utilization of the contingent workforce may especially be desirable to the low cost/ no frills airlines since it generally results in the maintenance of a flexible staff while still acquiring the personnel and expertise required (Pratt, 2002). The human resource challenges most involved in this issue are the recruitment and retention of qualified employees. The fact that contingent employees do not receive benefits beyond monetary compensation may make these positions less desirable than positions where these individuals perform the same job for the same pay, but also receive benefits."
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