Paper Summary:

the paper explores how hospitality managers have ethical and legal responsibilities to provide safety and security services for hospitality enterprises. The paper describes how since 9/11, the hospitality industry has increased its focus on safety and security issues in order to meet these responsibilities, for hotel guests have become increasingly aware of these issues, the number of lawsuits incurring damages for inadequate hotel safety and security have risen, and the media has been increasingly willing to expose safety or security weaknesses in hospitality facilities. The paper describes how consequently, the hospitality industry is more fully recognizing their ethical and legal obligations to implement new safety and security measures and strategies in order to safeguard guests against threats and potential threats.

From the Paper:

"Hospitality managers have ethical and legal responsibilities to provide safety and security services for hospitality enterprises. Since 9/11, the hospitality industry has increased its focus on safety and security issues in order to meet these responsibilities, for hotel guests have become increasingly aware of these issues, the number of lawsuits incurring damages for inadequate hotel safety and security have risen, and the media has been increasingly willing to expose safety or security weaknesses in..."

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