Cross-Cultural Management

Paper Summary:

This paper discusses how to manage cross-cultural differences in the workplace so that the rights and sensibilities of each person are respected. It shows by example how a good manager can use determination and creativity to solve cross-cultural misunderstandings, but how it also requires a corporate culture that supports such managerial tasks. It considers how human nature makes us categorize automatically and how most workers and indeed most managers are unaware of the ways in which they may either discriminate against or try to suppress differences in today's multi-cultural workforce.

From the Paper:

"Although it is a cliche of the business world, it is nonetheless also true that no business that neglects " or abuses " its workers can prosper for long. Badly trained, badly prepared, or badly treated workers do not do their best and indeed, why should they? The best way to get the most out of a worker is to ensure that that worker feels appreciated and respected, and it is the job of those in supervisory and managerial positions who must ensure that an environment of mutual respect in instigated and maintained."

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