Crisis Management

Paper Summary:

This paper explains that command, control, and communications play important roles in decision making within crisis management organizations. The author points out that the most important element in crisis management is the gathering of information that would help to overcome adversary forces. The paper states that journalists are specifically targeted as the benefactors of online crisis communication and management because they are the key in providing timely information for newscasts, newspapers , and the Internet.

Table of Contents
Characteristics of Crisis Management and Decision Making Structures
Command/Control Communications
The Crisis Manager

From the Paper:

"According to the White House web site for example, the border protection unit comprises over 29,000 uniformed officers. At airports, security has been tightened to great degrees in less than a year. Airports all over the country now have over 45,000 Federal security screeners. These persons are highly trained to inspect all baggage professionally. The Coast Guard has also played an important role, having conducted more than 124,000 port security patrols, 13,000 air patrols, boarded more than 92,000 vessels, interdicted over 14,000 illegal entrants into the country, and includes more than 90 Maritime Security Zones."

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