Characteristics of High-Performance Teams

Paper Summary:

This paper discusses the characteristics of high-performance teams and how a group can become a high-performance team. Included is an examination of the impact of demographic and cultural diversity on group behavior. Diversity in culture and demographic characteristics can be a source of friction and conflict or be one of the team's greatest strengths. A group can become a high-performing team by understanding how cultural and demographic dissimilarity influences group behavior. High-performing teams leverage their diversity for competitive advantage.

From the Paper:

"A variety of definitions have been offered to describe the concept of a team. One widely used definition is that "A team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable." (Katzenbach & Smith 1992 cited in Managing Team Performance) High-performing teams present an ideal operational model. High-performance teams deliver results and deliver them faster."

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