The paper examines the use and perception of body language in the business environment.
Written in 2009; 1,209 words; 7 sources; APA; $ 41.95
Paper Summary:
Like other more complex animals, human beings evolved a complex system of physical gestures and postures used to communicate with other members of their species; in the case of humans, this preceded the eventual development of verbal communication. The author of this paper examines the importance of professionally appropriate nonverbal communication at work, potential conflicts presented by unintentional nonverbal communication, and the need for employee training in optimizing nonverbal communication.
Outline:
Introduction - Nonverbal Human Communication
The Importance of Professionally Appropriate Nonverbal Communication at Work
Potential Conflicts Presented by Unintentional Nonverbal Communication
Employee Training in Optimizing Nonverbal Communication
Bibliography
From the Paper:
"Specifically, authority figures and leaders initiate movements such as crossing their legs, opening folders, and even taking a sip of water from a glass at the conference table first; conversely, followers and those in positions of subservience tend to wait for these cues from more assertive individuals before mirroring their behavior instead of initiating the same types of gestures spontaneously or independently (Hogg & Reid 2006). In a competitive professional environment where one's demeanor and apparent personal confidence plays a role in establishing a social hierarchy, unconscious mirroring behavior may conflict with the messages we hope to communicate consciously. To the extent our professional efforts are designed to enhance our perceived value with respect to establishing our leadership potential, conflicting signals communicated unconsciously to the contrary thereby undermine those efforts."
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