This paper defines the best practices for delivering quality, speed and flexibility in information management and applies these practices for use by the military.
Written in 2006; 2,770 words; 13 sources; APA; $ 82.95
Paper Summary:
This paper defines best practices as the optimal level of performance for any given organization taking into account the factors of organizational structure, business and operational processes and the strategies for fulfilling organizational objectives. The author evaluates six best practices, reviews six companies using them and identifies the strengths and weaknesses of each practice. The paper relates that, because of its need for quick and correct information, the military organization needs to improve its existing processes based on the lessons learned from best practice benchmarks. Much of this paper is presented in tables and bullet point format.
Table of Contents:
Introduction
Best Practices in Quality, Speed, and Flexibility
Organizations Using These Best Practices
Order-to-Cash Fulfillment Cycle
Supply Chain Synchronization
Standardization of Customer Service Processes
Greater Inventory Visibility
Collapsing Order Cycle Times Through Outsourcing
Assessing Strengths and Weaknesses of Each Best Practice
Evaluating Military Organizations on Best Practices Performance
Best Practices in Managing Information as an Asset
Organizations Using These Best Practices
Re-Orienting Content Management Systems from Being Isolated or Siloed to Being a Corporate-Wide Resource
Supporting Customers More Responsively through Integration of Content Management Systems
Integrating Both Unstructured and Structured Content to Gain Greater Insights
Creating a Center of Excellence for Managing the Many Integration Points and Defining Process Interaction Points
Organizing Information from both Structured and Unstructured Data for Compliance
Redefining Personal Productivity, Knowledge Management and Workflows Applications, Tools and Techniques
Assessing Strengths and Weaknesses of Each Best Practice
Evaluating Military Organizations on Best Practices Performance
Conclusion
From the Paper:
"Redefining personal productivity, knowledge management and workflow applications, tools, and techniques, bringing information closer to the knowledge workers is an evolving best practice, according to Murphy, McNeill, and Davis. Microsoft and SAP are working to capitalize on this trend by integrating the R.3 ERP system from SAP with Microsoft's Office products. This is a product strategy aimed entirely at making knowledge workers more effective at their work."
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